Privacy Policy

Privacy Policy

Lumax Greenfuel Energy Solutions Pvt. Ltd.

At Lumax Greenfuel Energy Solutions Pvt. Ltd., we are committed to protecting the privacy and security of our website visitors, customers, partners, and stakeholders. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or interact with us digitally.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1. a) Personal Information

When you voluntarily submit information through contact forms, inquiries, registrations, or subscriptions, we may collect:

• Name
• Email address
• Phone number
• Company/Organization name
• Designation
• Location/address
• Any other information voluntarily shared by you.
  
  

1. b) Non-Personal Information

We may automatically collect certain technical and usage-related information, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on website
• Referral sources
• Cookies and analytics data

2. How We Use Your Information

The information collected may be used to:

• Respond to inquiries and service requests
• Provide product and company information
• Improve website functionality and user experience
• Share newsletters, updates, and marketing communications
• Process business requests and partnerships
• Analyze website traffic and performance
• Ensure website security and prevent misuse
• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.

Cookies help us:

• Understand visitor preferences
• Improve website performance
• Measure engagement and analytics

Users may choose to disable cookies through their browser settings. However, certain website functionalities may be affected.

4. Sharing of Information

Lumax Greenfuel Energy Solutions Pvt. Ltd. does not sell, rent, or trade personal information to third parties.

We may share information with:

• Authorized service providers and technology partners
• Government or regulatory authorities when required by law
• Legal advisors or auditors for compliance purposes

All such disclosures are made strictly on a need-to-know basis and under appropriate confidentiality obligations.

5. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your information against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure
• Cybersecurity threats

While we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may contain links to external websites or third-party platforms. Lumax Greenfuel Energy Solutions Pvt. Ltd. is not responsible for the privacy practices, policies, or content of such external websites.

Users are advised to review the privacy policies of third-party sites separately.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction or update of information
• Withdraw consent for communications
• Request deletion of your data
• Raise concerns regarding data handling

To exercise these rights, please contact us using the details below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to This Privacy Policy

Lumax Greenfuel Energy Solutions Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time without prior notice.

Changes will be posted on this page along with the revised effective date.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Lumax Greenfuel Energy Solutions Pvt. Ltd.
Website: www.greenfuelenergy.in
Email: info@greenfuelenergy.in